AKTIVITI 8: PROBLEM-BASED LEARNING ON CRISIS MANAGEMENT

CRISIS MANAGEMENT

Food Poisoning Problem

WHO TO ASK	QUESTION TO BE ASKED
Company	Who was in charge for that particular batch/day? Where did that suspected batch/supply goes? Does every rules/procedures is followed?
Supply chains	Does the suspected batch was received on time? What was the conditions of the suspected batch when received? How do you handle the stock received? How the condition of the transportation?
Authority (Hospital & Police)	What are the conditions of the victims? How serious was the problem? Who reports about the problem? How did the food poisoning happens? Who were affected by the incident? How many were affected by the incident?
Victims	What did you do prior to the incident? What makes you suspect that our product was the cause? What other food that you consumed beside our product?
Host/Caterer/Cooks	Where did you get all the raw ingredients? When did you get all the raw ingredients? What method do you use to store the raw ingredients (especially meat product))? How many people involved in preparing the food from the beginning until the end? Has anyone involved in the food preparation fallen ill before the work began?